FAQ
What is Mountain Extreme?
Mountain Extreme is a premier indoor climbing destination designed for climbers of all ages and abilities. Our facility combines world-class climbing experiences, professional coaching, youth development programs, fitness opportunities, and a welcoming community environment.
Who can climb at Mountain Extreme?
Everyone is welcome from the age of 4. We offer programs and climbing experiences suitable for children, teenagers, adults, beginners, recreational climbers, and experienced athletes.
Do I need climbing experience?
Not at all. Many of our members take their first climb with us. Our team will guide you through the basics and ensure you feel comfortable and safe.
Is climbing safe?
Safety is our highest priority. All participants receive safety briefings and guidance from trained instructors, and our equipment and facilities are maintained to the highest standards.
First-Time Visitors! What should I expect during my first visit?
Our team will welcome you, explain the facility, provide a safety orientation, and help you choose the most suitable climbing experience based on your age and ability.
Do I need to book in advance?
Advance booking is recommended but it's not a must, particularly during weekends, holidays, and academy sessions. Reservations can be made through our online portal or Glofox member app.
What should I wear?
Comfortable athletic clothing that allows freedom of movement is recommended. You have the option to bring your own climbing shoes or opt to buy or even rent from us where all sizes are made available.
Do you have any climbing limitations or restrictions?
We are very flexible apart from the use of powder chalk which is not allowed due to direct affect on air quality given its an air conditioned facility with dust circulating in the air and thus created issues for our climbers with asthma "we care for all".
Can I climb without a membership?
Yes. Visitors are welcome to purchase drop-in sessions and enjoy the facility during operating hours. Kindly check our latest operational hours as it may vary during summer season.
What membership options are available?
For individuals we offer flexible 1,3, 6, and 12-month memberships designed to provide excellent value and exclusive member benefits. We also have other types of memberships including family, couples & besties packages.
Do you give discounts to certain cards holders?
We indeed give discounts to EK platinum & FACE cards holders where you are most welcome to contact our reception area to avail the discount.
What are the benefits of membership?
Members enjoy preferred pricing, access to development programs, packaged classes, academy progression pathways, member events, and other exclusive benefits.
What is the Little Climbers Program?
Little Climbers introduces children aged 4 to 6 to climbing through fun, structured activities that develop confidence, coordination, balance, agility, and movement skills.
How long are the sessions?
Sessions last up to 60 minutes and are delivered in small groups with a maximum of four children per instructor.
Can my child try a class before enrolling?
Yes. We offer trial sessions at our standard drop-in rate, allowing families to discover whether their little adventurer is a natural-born climber before committing to a package.
Are instructors qualified?
Yes. All instructors working with our youth programs hold recognized climbing qualifications and are committed to providing a safe and supportive learning environment.
What is the Young Climbers Program?
The Young Climbers Program is the core curriculum of the Mountain Extreme Climbing Academy, guiding climbers from complete beginners to confident and self-reliant climbers.
How is the program structured?
The program follows three progressive development levels:
• Beginner
• Intermediate
• Advanced
Each level builds technical skills, climbing knowledge, safety awareness, and confidence.
What awards can students earn?
Students progress through a series of recognized awards that mark their development and achievements throughout the program.
Do students receive progress tracking?
Yes. Academy students receive a Mountain Extreme Climbing Academy Logbook to track their development and achievements.
Do students need their own equipment?
Students are required to bring their own climbing shoes and harness and exclusively from the brand Petzl.
Why is it required to obtain a harness or PPE from Petzl exclusively?
Petzl is the only supplier in the UAE that provides support, quality control & training to our inspectors and therefore are regarded as the optimal gear supplier.
What types of climbing are available?
Mountain Extreme offers a variety of climbing experiences designed for different ages, abilities, and goals, including recreational climbing, skill development, technical coaching, and academy training.
Can adults take lessons?
Absolutely. Private coaching options are available for adults looking to learn climbing or improve their performance.
Do you have group booking for groups or corporate employees that wish to spend the day at Mountain Extreme?
Yes, we do indeed have designed packages for a group of friends or colleagues that wish to use our facilities just to have fun or for team building purposes where we offer packages based on duration of the session + we have F&B add ons.
Can I host a special events at Mountain Extreme?
Yes, you can pretty much have your birthday party or graduation party.
Can parents watch their children?
Yes. Parents and guardians are welcome to observe sessions from designated viewing areas upstairs.
What benefits does climbing offer children?
Climbing helps develop confidence, problem-solving abilities, resilience, coordination, balance, focus, discipline, social skills, and overall physical fitness.
Is climbing suitable for shy or less athletic children?
Absolutely. Climbing allows children to progress at their own pace and often helps build confidence, independence, and self-belief.
What makes Mountain Extreme different?
Mountain Extreme was founded on the vision that climbing should be accessible to everyone. We combine professional instruction, a strong safety culture, structured development pathways, and a supportive community where climbers of all ages can thrive.
Is Mountain Extreme only for serious climbers?
Not at all. Whether your goal is fitness, fun, family time, personal growth, or competitive climbing, there is a place for you at Mountain Extreme.
What is the philosophy behind Mountain Extreme?
We believe climbing is more than a sport. It is a journey that builds confidence, resilience, character, and a lifelong passion for adventure.